At Nexer, we understand the challenges faced by retailers in adapting to the ever-changing demands of tech-savvy consumers. That’s why we are committed to being your trusted partner, empowering you with the latest insights, technologies, and strategies that will help you achieve operational excellence in the digital age. Explore our website to discover industry reports, case studies and services that will deliver measurable impact on your bottom line.
Radical Retail is a comprehensive industry report covering the latest trends and technologies within retail. Explore business concepts to keep an eye on, review the hottest new technologies, and learn how to optimise your operations and create exceptional customer experiences that drive customer loyalty and revenue growth. Whether you are a small retailer or a multinational corporation, Radical Retail Report will provide valuable insights that will propel your business to new heights.
challenges in retail
Today’s retail industry faces several challenges, such as meeting evolving consumer expectations, integrating digital and physical experiences, embracing sustainability, and adapting to changing marketing landscapes and business models. In this section, we will address challenges that retailers are facing, in the evolving retail industry. Changed consumer expectations and behaviour, such as a demand for integrated digital and physical experiences, is just one of many new demands from customers. Embracing sustainability and adapting to the changing marketing landscape and business models is another.
New Shopping Environments
To succeed in the future, retailers must embrace platform ecosystems, omni-channel strategies, or niche-focused specialisation, and of course the development of AI. Transitioning to these models requires agility, capital, and capabilities. Circular business models that prioritise environmental sustainability are also gaining importance.
AI and new business models
The rise of e-commerce hasn’t eliminated physical shopping but rather calls for a “phygital” approach that combines physical and digital elements. Immersive technologies such as AR, VR, and 3D content are preferred by consumers, and retailers are experimenting with experience-based shopping to attract customers.
Changed Consumer behaviour
The pandemic has led to a shift in consumer behaviours, with a growing demand for faster product delivery and more sustainable consumption. Retailers need to leverage technology, optimise logistics, and develop efficient processes to meet these expectations.
WHAT’S NEXT IN RETAIL?
Take the opportunity to dive into the minds of some of the experts in Nexer’s Retail Advisory Board, who share their views on the industry’s next chapter.
UNITING THE PHYSICAL AND DIGITAL WORLDS
Tomas Bendz, CEO of Around the Corner, believes merging the digital and physical worlds enables an extraordinary shopping experience.
ai is key going forward
AI will enhance customer experiences and optimise supply chains, says Linda Pimmeshofer, Strategic Retail Advisor.
how can we help?
business development R&D
Identify growth opportunities through innovative and tailor-made products, technologies, and solutions.
Navigate the digital landscape and achieve business objectives through data-driven insights.
Product information management
Make sure your product information is attractive, updated and correct in all channels.
digital asset management
Simplify management of digital documents, videos, audio, designs, and presentations.
master data management
Ensure consistent, accurate, and integrated data across all systems and applications.
customer relationship management
Manage customer relationships and drive growth through personalised experiences and targeted marketing.
Integrate all communication tools into a single platform to enhance productivity.
ai & data science
Analyse data, extract insights, and develop intelligent systems for learning, adapting, and decision-making.
modern data platform
Bring all your key data together for structure, scalability, and endless integration possibilities.
Attract customers with valuable content, personalised experiences, and targeted strategies.
Combine user-centric design, business strategy, and technology to create exceptional services.
Enhance user experience and satisfaction when interacting with your products, services, or systems.
NEXER ADVISORY: RETAIL
EMPOWER YOUR BUSINESS
Nexer offers you to sign up for a VIP meeting with our industry experts! You’ll get personalised guidance and recommendations to address your unique business needs in a collaborative and insightful session. Sign up before December 31st for a free of charge first session!