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NEXER GLOBAL

RADICAL RETAIL REPORT 

TRENDWATCH VOLUME SERIES

Radical Retail is an ongoing trend report series developed by Nexer in collaboration with Kairos Future, exploring how technology, AI and changing consumer behaviour are fundamentally reshaping the retail industry.

First launched in 2022, Radical Retail 2030 quickly attracted significant interest both in Sweden and internationally. Since then, the series has expanded to include six Radical Retail reports and volume editions, each exploring emerging trends and shifts shaping the future of retail.
All reports are available to explore and download here.

RADICAL RETAIL RADAR: VOLUME 1

REGENERATIVE RETAIL


What if retail could give more than it takes? In this first edition of Radical Retail Radar, we explore how the industry is moving from a “cowboy economy” to a spaceship economy – one that restores, renews, and regenerates.

Discover how the next generation of retailers are:
  • Turning sustainability into strategy – from zero CO₂ to positive impact.
  • Building transparent, circular value chains powered by digital product passports.
  • Driving a second-hand and recommerce boom fuelled by Gen Z and affordability.
  • Partnering for repair, reuse, and regenerative ecosystems.
  • Designing stores and experiences with resilience, recycling, and emotion at their core.
Download 1/4 now
RADICAL RETAIL RADAR: VOLUME 2

PHYGITAL SHOPPING EXPERIENCE


The future of retail is neither physical nor digital – it’s phygital.
Discover how technology, AI and shifting consumer behaviour are redefining what shopping means.

In this edition, we explore:
  • The rise of digital-first omnichannel and AI-powered personalisation.
  • How Gen Z is driving a comeback for physical stores – with a twist.
  • The next wave of AR, VR and conversational AI shaping immersive retail.
  • Why agentic commerce (AI shopping for you) is closer than you think.
  • How to move from omnichannel to infinity retail – where every interaction matters.
Download 2/4 now
RADICAL RETAIL RADAR: VOLUME 3

MYTOPIAN RETAIL


The future of retail is no longer mass-driven, it’s identity-driven. 
Discover how AI, communities and shifting consumer behaviour are redefining what retail means. 

In this edition, we explore: 
  •  The shift from mass market to micro-identities and community-centric retail. 
  • How social-first and creator-led commerce is becoming the primary discovery engine. 
  • The rise of micro- and nano-influencers. 
  • How live shopping and social commerce are moving from trend to infrastructure. 
  • Why agentic commerce – AI shopping on behalf of consumers – is closer than you think. 
  • The move from an attention economy to an intention economy, and what it demands from brands. 
Download 3/4 now
RADICAL RETAIL RADAR: VOLUME 4

RADICAL RETAIL OPERATIONS

Retail operations are being rewritten by AI and are no longer powered by people alone. They’re also powered by agents. 

Discover how AI is transforming the entire retail value chain, from backend operations to the customer journey, in this final edition of our Radical Retail Trendwatch series. 

In this edition, we explore:
  • How retail is shifting from reactive processes to autonomous, always-on operations. 
  • The rise of agentic commerce and what it means when AI shops on behalf of consumers. 
  • Why traditional operating models and silos are breaking down in the AI era. 
  • How retailers must adapt to serve both human customers and algorithmic agents. 
  • The transformation of supply chains, marketing, and product development through AI. 
  • Why data, trust, and unified infrastructure are now critical for survival. 
Download 4/4 now

read all our reports

RADICAL RETAIL: TRENDWATCH 2023

Based on Radical Retail 2030, the report updates the five major shifts redefining retail and zooms in on particularly relevant sub-trends.

RADICAL RETAIL : 2022 edition

A deep dive into new technology-based business models and the shifts that will define retail over the next 10-15 years.

BIONIC REPORT: RETAIL EDITION 2021

Leading futurist Tom Cheesewright gives his views on what the future might hold for retail. 

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