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AI accelerators for agentic commerce
Practical AI solutions for customer service, store teams, and supply chain. Created to deliver measurable results in 8–12 weeks.
There’s no shortage of talk about AI agents in retail. But for most organisations, the challenge is knowing where to start and how to make it deliver real value. Our Agentic Commerce accelerators, built on Microsoft technology, help you take the next step and become a frontier AI retailer. Each one focuses on a specific area of your business and work with seamlessly with your existing systems. In just 8–12 weeks, you’ll have a working MVP with measurable business outcomes.
WHAT SLOWS AI DOWN
✗ AI is a top priority, but many initiatives get stuck in pilots.
✗ Complex system landscapes make it difficult to integrate AI without major disruption.
✗ Lack of clear use cases leads to experimentation without measurable business impact.
✗ High expectations from customers and employees increase pressure to deliver results fast.
✗ Internal teams often lack the time or resources to move from idea to execution.
HOW OUR ACCELERATORS SOLVE IT
✔ Pre-defined, high-impact use cases focused on real retail challenges.
✔ Built on your existing systems with no need for large-scale replacement.
✔ Low-risk, MVP-based approach with tangible results in 8–12 weeks.
✔ Embedded AI agents directly in tools your teams already use.
✔ Clear measurement of business value from efficiency gains to revenue impact.
THE four ACCELERATORS
AI Service Agent
SMARTER CUSTOMER SERVICE
An AI-powered service agent that supports customer service teams in real time with suggested responses, next actions, and relevant customer insights. Directly within the tools they already use.
Value:
– Reduced handling time and faster case resolution
– Improved first-contact resolution
– More consistent service quality across teams
– Faster onboarding and reduced training needs
AI Store Assistant
BETTER IN-STORE PERFORMANCE
A digital assistant for store associates that provides instant answers on products, stock availability, and promotions. All while guiding customer interactions.
Value:
– Faster, more confident customer interactions
– Increased conversion and fewer lost sales
– Reduced reliance on experienced staff
– Smoother onboarding for new employees
Inventory & Demand Intelligence
OPTIMISED STOCK AND PLANNING
An AI-driven insight engine that connects demand signals with supplier commitments to improve inventory management and decision-making.
Value:
– Fewer stock-outs and reduced overstock
– Lower working capital and improved inventory turnover
– Faster, more accurate purchasing decisions
– End-to-end visibility across systems without manual effort
Digital Store Colleague
AUTOMATED ORDER MANAGEMENT
An AI-enabled solution that automates order intake from emails and PDFs, while guiding users through product selection and ordering workflows.
Value:
– Faster, automated order processing
– Fewer order errors
– More efficient digital sales operations
– Improved customer experience in B2B and wholesale journeys
DO YOU WANT TO READ MORE ABOUT RETAIL?
At Nexer, we understand the challenges faced by retailers in adapting to the ever-changing demands of tech-savvy consumers. That’s why we are committed to being your trusted partner, empowering you with the latest insights, technologies, and strategies that will help you achieve operational excellence in the digital age. Explore our website to discover industry reports, case studies and services that will deliver measurable impact on your bottom line.
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