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A report about the shifts and technologies that are reshaping retail.

Retail is in the middle of a shift characterised by automation, social involvement, and embeddedness. Shoppers and communities are increasingly becoming co-creators, and the physical world is merging with the digital, which is on its way to manifest in virtual “metaverses”. This shift is happening in parallel with a dire need to adapt practices to the limits of life and resources of our planet.


Radical Retail is a unique thought leader report, produced by Nexer and Kairos Future, that deep dives into the shifts and technologies that will define retail over the next 10-15 years. The report is based on Kairos Future’s International TrendWatch, where more than 100 trends and early phenomena have been identified, outcomes from a workshop with Nexer’s Retail Advisory Board, as well as interviews and a Delphi study with retail experts and leaders from Sweden, Germany, Finland, Denmark, UK, Norway and Austria.

In the report, you will learn about:

— The third retail revolution

— 5 shifts that will define retail over the next 10-15 years

— 19 technologies that are key to the retail revolution


Take part of the insights in the report Radical Retail 2030! Enter your email address to download the pdf.

For questions about the report, please contact:

Beatrice Silow

Kommunikations- och kulturchef på Nexer