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Dynamics 365 Implementation

Nexer has a unique approach for implementing Dynamics 365. Our methodology saves you time, money and effort while delivering you a solution that adds value to your business whilst also being simple to maintain and upgrade. We have many years of experience in implementing Dynamics 365 for all sizes of companies and across a wide variety of industries. Our team focuses on your business requirements, now and in the future, as well as on your culture and the goals and challenges that you have to meet to ensure you get the most out of Dynamics 365.

When we meet a company for the first time, we identify whether they have a good strategy and ambition or they need a lot of support and advice to understand how Dynamics 365 can add value to their organisation. Example desires can be:

  • Harmonise business processes within a company or in a group of companies, to allow for future acquisitions or sell-offs, or to improve productivity.
  • Optimise business processes where the company does not currently have efficient processes.
  • Reduce the total cost of ownership and simplify the upgrade process.
  • Integrate the supply chain to improve customer satisfaction.
  • Replace old legal solutions that are no longer supported.
  • Facilitate new services, products and offerings that cannot be simply implemented within the current system.

Nexer’s many years of experience and many ERP/CRM project implementations have taught us that we must answer a number of important questions before we can implement a new business system. These include for example, what the client’s goals and priorities are, what issues might require a new system, and how we want to utilise the Dynamics 365 platform’s strengths. With the Nexer “Solution First” methodology, we have a number of proven steps and activities delivered in five phases:

Initial – We help you determine your business goals, cultural alignment, desires and business/solution scope. From here, we work with you to plan for the implementation.

Template Review (Mallfas) – We test your business needs against the standard industry-templated solution offering and against similar customer best-practice process requirements. We then challenge any gaps that we’ve identified, removing as many as possible by recommending alternative best-practice processes or solution usage paths. The aim is to keep to standard as much as possible. We then work with you to agree what to implement in phase I or defer until a later phase.

Deployment – A continuation of configuration, in which we decide which customisations to include and then develop them. We perform a large amount of testing and end the phase with an acceptance test (function/processes and performance) where the solution is approved.

Delivery – We prepare your company for go-live, which ultimately means that we start Dynamics 365 after training and final data cut-over is completed.

Operations – Once the solution is live, we conclude with the closing steps, ensuring that any stabilisation tasks are completed, the final issues are resolved and the solution is handed over to management and the support teams. Together we and you agree whether any subsequent phases are required and, if so, what their timing will be.

In parallel with the above phases, the processes of change management, data migration, training, quality assurance and governance continue from the start until the end of the Operations phase.

WANT TO KNOW MORE ABOUT IMPLEMENTATION?
Bengt Arktedius
Sales Director | Implementation

+46 705 08 7136

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