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CITIZEN DIALOGUE WITH UNIFIED COMMUNICATION

UNIFIED COMMUNICATION IN THE public sector

PROACTIVE DIALOGUE IN MUNICIPAL ACTIVITIES

Unified Communication is a complete solution for municipal operations that proactively want to reach citizens with information and communication during a crisis or ongoing situation. If, for example, the power is out in your area, the municipality can proactively inform everyone who lives in that area that they are working on a solution and how much time it will take.

Through Unified Communication, we can gather relevant information for everyone who lives in the municipality, and thereby act efficiently and deliver the right message – regardless of channel. Group communication can be handled both manually and automatically, and with the help of this solution, you can also receive and manage responses from different channels in the same interface.

We deliver the solution as a service, with complete responsibility for both application and operation.

FIVE EXAMPLES WHERE UNIFIED COMMUNICATION SHINES

— Road and traffic problems

— Water issues

— Electricity problems

— Broadband problems

— Forest fires

Fredrik Axell
BA Manager ITC Unified Commerce


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