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AI Store Assistant
Get faster answers on the shop floor
Customers expect instant answers on everything from product availability and sizes to returns and click & collect orders. But too often, store associates need to check another system, ask a colleague, or leave the shop floor to find information. In those moments, customers lose patience and sales opportunities disappear quickly. Nexer’s AI Store Assistant ensures your staff always have the right answer instantly, right there on the shop floor
How the AI Store Assistant supports your store teams
Nexer’s AI Store Assistant acts as a digital co-pilot for your store teams. Working together with your existing platforms, it brings together product information, stock availability, size and variant data, store processes, and customer context into one accessible layer of guidance.
The AI Store Assistant helps store teams do more than help customers faster during busy store interactions. It gives them instant access to product information, stock availability, cross-sell and upsell recommendations and suggested actions for selling, returns, and customer handling. Helping stores reduce time spent searching for information on the shop floor, increase sales and serve customers better.
Retail challenges it can help solve
✓ Instant answers on the shop floor
Help sales associates respond quickly with accurate sizes, colours, stock levels, and click & collect availability.
✓ Increased conversion and fewer missed opportunities
Help staff make smarter recommendations and prevent lost sales by smarter product recommendations and cross-sell support.
✓ Less reliance on experienced colleagues
Make product, campaign, and process knowledge available to every associate.
✓ Faster onboarding for new staff
Help new and seasonal staff become productive faster with built-in guidance on products and store processes.
✓ Fits into your existing store setup
Works with your existing POS, inventory, and store systems.
GET IN TOUCH
Looking to help store associates respond faster and sell smarter?
We help you identify up to three relevant use cases for your retail organisation, deploy an AI Store Assistant pilot, and prove the value in practice.