– Use page tracking to provide individual recommendations By knowing which pages a contact has visited you will be able to offer specific recommendations to contacts that are tailored to their needs. Think of this like remarketing for emails.
– Use deal stages to trigger customised bots on pages to help drive sales Use deal stages to trigger a bot to appear to prospects who are in a specific deal stage. Having a bot that is tailored to the stages of the buyer’s journey you can answer questions that buyers need at the right time.
– Use known dates to trigger personal messaging. Send out a birthday email, anniversary mail or even a mail about a customers renewal date. These timely messages will help you engage with prospects and customers using the information you have gathered.
– Use workflows to delay actions until a contact responds/performs an action In workflows you can delay actions until a contact has completed an action, like visiting a web page or completing a form. The advantage of this is that you can wait till a buyer is engaged with you before you send them an email. This will allow you to align with buyers in real time.
