Design & Communication
Tech & Development
Business Operations
Strategy, Talent & Management
Microsoft Business Applications
Data & AI Advisory
BREAKFAST EVENT
Retail operations 2.0
AI is not only changing the way customers search for, choose and buy products. The technology is changing the entire retail business: from the supply chain and product development to sales and marketing. But the real impact only materialises when the organisation can translate these opportunities into new ways of working, clear priorities and tangible business value.
On September 30, Nexer is hosting a breakfast event in Stockholm for retail leaders who want to take the next step. Together with industry experts and leading players, we will discuss how agent-based AI solutions can transform retail operations, which legacy processes and roles need to be reviewed, and how leadership can drive momentum without losing direction.
We’ll be sharing experiences, practical examples and future prospects, but above all we’ll be focusing on what organisations can do right here and now.
Welcome to a practical morning session for those of you who want to put business AI into practice in your own daily retail operations.
When: Wednesday, 30 September, 2026, 08.00–10.00
Where: Nexer office, Vasagatan 7, Stockholm
AGENDA
8:00–08:30 | Breakfast and networking
We’ll start the morning with breakfast and the chance to network with other leaders and experts in the retail sector.
Moderator: Sofie Bergbom, Retail Industry Expert at Nexer.
08:30–08:45 | Retail insights 2033
What happens when AI not only supports business operations but also starts making decisions, driving processes and acting independently? Based on fresh global insights from the latest Radical Retail report series, Nexer Group demonstrates how autonomous working methods and AI agents are transforming the entire value chain.
Speaker: Maria Wahlgren, Retail Industry Partner at Nexer.
08:45–09:05 | Google Cloud’s perspective on AI and retail operations
How Gemini and agent-based AI can be used to streamline processes, support staff and create value for the business. We also discuss the organisational and technical requirements needed to move from experimentation to practical application.
Speaker: Maria Bergqvist, Global Business Manager at Google Cloud.
09:10–09:45 | Panel: How does AI impact your retail operations?
Leaders from Google Cloud, Jula, Gant, J.Lindeberg and Lisa Yang share their perspectives on how retail companies must adopt to change to prepare for the future. The panel discusses where in the value chain AI is most useful, why many get stuck in the pilot phase, and how roles, processes and leadership need to evolve as AI becomes part of day-to-day operations.
Panelists: Jörgen Jedbratt from Kairos Future, Maria Bergqvist, from Google Cloud, Margareta Boström from Jula, Elin Källberg from Lisa Yang.
Moderators: Maria Wahlgren and Sofie Bergbom from Nexer.
Meet our speakers
elin källberg
Head of Supply Chain, Lisa Yang
Elin Källberg has over 20 years’ experience of global logistics and supply chain management in the fashion and retail sectors, including in senior roles at J.Lindeberg and GANT. In these roles, she has been responsible for B2B and B2C supply chains across Europe and the US, with a particular focus on process optimisation, digital transformation and sustainable growth within the supply chain.
Margareta Boström
Consumer Behavior Expert & Business Developer, Jula
Margareta Boström is a business developer and head of insights at Jula, as well as an expert in consumer behaviour. She works on translating customer insights and external trends into business development, with a particular focus on how technology, AI and changing purchasing behaviours are affecting the retail sector. As a speaker, she shares practical insights into the consumer of the future, the role of the brand and the ongoing evolution of the retail sector.
Maria Bergqvist
Global Business Manager, Google Cloud
Maria is Head of Retail at Google Cloud and supports global retail leaders in navigating a rapidly changing landscape through her expertise in AI transformation and leadership. She operates at the forefront of developments and combines strategic vision with strong execution skills.
Jörgen JedbratT
Senior Partner and Advisor, Kairos Future
Jörgen specialises in future strategy and environmental analysis within companies, public authorities and organisations. He is one of the initiators of the Radical Retail Report, published by the Nexer Group, and has extensive experience of scenario planning. Jörgen has authored several books and is an expert on future consumers, developments in the new media landscape and the challenges organisations face in changing business environments.
MARIA WAHLGREN
Retail Industry Partner, Nexer
Maria is a leading voice in retail and AI transformation. With a focus on the synergy between retail and technology, she translates future trends into global strategies for sustainable growth and helps leaders drive AI-led transformation. Maria is also a highly regarded speaker and co-author of the report “Radical Retail”.
sofie bergbom
Retail industry partner, Nexer
Sofie Bergbom helps retailers navigate change and turn emerging technologies into tangible business value. With a strong understanding of the industry, she focuses on how AI, data and digitalisation can create more connected customer experiences and future-ready retail operations.
About nexer group
Nexer Group is a global technology company with its roots in Swedish entrepreneurial spirit and innovative drive. Nexer Group has 2,500 experts across 16 countries and currently supports some of the world’s largest and most demanding companies with expertise in digital transformation, IT, technology and R&D.
Read more