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Empowering Retail
with Digital Transformation

Future-ready solutions for evolving retail challenges

At Nexer, we understand the pressures retail businesses face, from shifting consumer expectations and fragmented systems to the need for real-time insights and operational agility. As a trusted Microsoft Business Applications Partner, we help retailers overcome these challenges through tailored digital transformation strategies built on Dynamics 365 and the Power Platform.

Retail Challenges We Help Solve

Retailers today face a perfect storm of challenges — from evolving consumer behaviours to supply chain uncertainty and disconnected systems. Nexer helps you overcome these barriers with tailored Microsoft solutions.

  • Fragmented Customer Journeys: Difficulty in delivering seamless, personalised experiences across channels.
  • Disconnected Systems & Data Silos: Legacy systems hinder agility and decision-making.
  • Supply Chain Disruptions: Visibility gaps make it hard to respond to fluctuating demand.
  • Labour Shortages & Turnover: Frontline teams lack tools to stay productive and engaged.
  • Limited Insights for Decision-Making: Lack of real-time analytics makes trend forecasting difficult.

How Nexer UK transforms Retail

As a trusted Microsoft Business Applications Partner, we combine deep retail expertise with technical excellence to deliver smart, scalable solutions:

Connected Commerce

Unify in-store and online operations with Dynamics 365 Commerce.

— Deliver consistent, personalised experiences across all channels.
— Strengthen customer loyalty and lifetime value.
— Centralise product, pricing, and promotions data.

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Intelligent Operations

Gain full visibility of your retail operations with Dynamics 365 Supply Chain Management.

— Monitor and optimise inventory, procurement, and logistics.
— Leverage Power BI for confident decision-making.
— Increase agility in response to market changes.

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Empowered Teams

Give store associates the right tools with Power Apps and Dynamics 365 Human Resources.

— Automate routine tasks to boost productivity.
— Improve onboarding, scheduling, and performance.
— Support flexible working environments.

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Agile, Data-Driven Retail

Stay ahead with Microsoft’s AI and data platforms.

— Spot emerging trends and customer behaviour.
— Optimise pricing, promotions, and inventory strategies.
— Adapt quickly to shifts in demand.

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How Nexer Delivers Transformation

We bring deep retail expertise, intelligent automation, and proven Microsoft technology to help you:

Unified Operations

Integrate ERP and CRM solutions to reduce silos and surface actionable insights.

Finance & Supply Chain Excellence

Streamline operations using Dynamics 365 Finance & Operations with AI-driven forecasting and demand planning.

Enhanced Customer Engagement

Drive engagement through Dynamics 365 Sales, Marketing, and Customer Service powered by Copilot AI.

Data-Driven Decisions

Accelerate decision-making with real-time analytics, Power BI dashboards, and AI-powered insights.

Scalable Cloud Solutions

Scale confidently with AI-enabled optimisation and intelligent automation.

Why Retailers Choose Nexer

Retailers choose Nexer for our proven experience, deep Microsoft expertise, and customer-first approach. We deliver results that align with the fast-moving retail sector

  • Microsoft Preferred Partner: One of Microsoft’s preferred partners with 30+ years of experience delivering projects to over 29 countries.
  • UK-Based Experts: Local expertise with a global reach, delivering scalable solutions worldwide.
  • Flexible Implementation: From rapid deployment to full-scale transformation, tailored to your needs.
  • Outstanding Post-Live Support: Comprehensive Care365 service for ongoing success and stability.
  • Customer-First Ethos: A partnership approach that mirrors the values of retail brands we serve.


What our retail customers are saying

We knew that Nexer had the expertise to execute the job… It’s clear that the team genuinely care and is invested in our business.
The Regatta Group
It’s great to be partnering with the experts at Nexer to further integrate and enhance our digital platforms.
Hillier Nurseries

Ready to Futureproof Your Retail Strategy?

Speak to one of our experts for a free consultation and discover how digital transformation with Microsoft Business Applications can help you:


✓ Save time through streamlined operations

✓ Reduce costs with smarter processes

✓ Drive efficiency and scalability across your business



Let’s turn retail challenges into opportunities for growth.