CARE365

OPTIMISE YOUR DYNAMICS SOLUTION

Post live support, maintenance and optimisation of your Microsoft Dynamics 365 business solutions.

WHAT IS CARE365?

Care365 is Nexer’s application and management support service. It goes beyond standard service levels, by proactively addressing issues for end users and customers.

Maintaining software to meet the continually evolving needs of your business can be a headache. Systems become outdated, problems creep in, and teams can struggle to keep up with changes.

Whether you are an existing Dynamics customer or new to Dynamics, Care365 provides a tailored and flexible service providing the ultimate protection for our customers.

With support from 6 Global Centres, Care365 is offered worldwide.

Get in touch

READY TO SELECT A NEW SUPPORT PARTNER?

Selecting a partner to oversee and maintain your business-critical applications has a significant influence on your company’s success.

This guide offers advice to those seeking a new provider to support and manage one or more applications.
Alongside conventional considerations like cost and performance, we delve into other crucial factors vital for a successful partnership, while examining typical mistakes to avoid.

READ OUR TOP 5 TIPS

DESIGNED AROUND YOUR NEEDS

CUSTOM PACKAGES

Care365 is designed to allow our clients to choose the level of service and support they require and pay only for what you need and use.

We can offer…

Knowledge transfer
Incident management
Environment management
OneVersion management (ongoing system updates)
Monitoring services
Regression Suit Automation Tool (RSAT) support
Training
Release management
Service requests for changes
Security and roles management
License management
Route cause analysis and problem solving
Test debugging
Health checks
5 x 8 to 24 x 7 “follow the sun” support from 6 global centres, servicing users in over 60 countries and handling over 1000 incidents per month.

OUR OTHER SERVICES…

RAPID365

Deploy Microsoft Dynamics 365 quickly and at low cost.

CHANGE365

Enable your people to drive and embrace successful change.

PEOPLE365

Get Microsoft experts for your project.

HEALTH365

Get your Microsoft Dynamics 365 implementation back on track.

IMPLEMENT365

Obtain high-quality Microsoft Dynamics 365 project to time and budget.

MOVE YOUR DYNAMICS 365 SUPPORT TO NEXER…

CONTACT OUR UK team

MARTIN bURDEN

COMMERCIAL DIRECTOR

martin.burden@nexergroup.com

WHY WORK WITH NEXER?

As one of Microsoft’s leading Global Dynamics 365 Partners, Nexer have over 30 years of heritage and knowledge, delivering projects to over 39 countries.

As a family-owned business, our approach is friendly, transparent, and relationship-driven, we pride ourselves on delivering our promises to customers to ensure we build long-term relationships.

We are specialists across the Microsoft technology stack – including Microsoft Dynamics 365, PowerPlatform, Large Data, BI, Cloud, IoT, AI, Mixed Reality, Machine Learning, Digital UX & Cyber Security.