See Nexer at dynamics con 2026

When Your ERP Isn’t Failed — But Isn’t Working Either
Speaker: Heidi Smith, Global PMO and US COO

Not every challenged Dynamics ERP project is a failure—but many are quietly underperforming. This session explores the early warning signs of a project that technically “went live” yet isn’t delivering expected business value.

Attendees will learn how to identify functional misalignment, hidden process workarounds, user adoption gaps, and operational friction—issues often introduced during implementation that only surface after go-live. We’ll walk through a practical health-check framework that organizations can use to objectively assess system effectiveness, prioritize meaningful improvements, and course-correct without disrupting day-to-day operations. The goal is to help teams move from frustration to clarity—and from uncertainty to confident, actionable next steps.

GP to Business Central… or Finance and Supply Chain Management
Speaker: John Baker, Sales Executive

In this fast‑moving, insight‑rich 60‑minute session, you’ll gain a clear, end‑to‑end understanding of how to evaluate and choose between Microsoft Dynamics 365 Business Central and Dynamics 365 Finance & Supply Chain Management. ​
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We’ll break down the real‑world differences — functional scope, complexity, scalability, cost profiles, implementation considerations, and the tradeoffs that matter most.​
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You’ll leave with a decision‑ready toolkit, including:​
– A clear understanding of your timeline to plan for change​
– A readiness and organizational‑alignment checklist​
– A practical method for determining which solution best fits your company’s future state​
– A structured comparison framework… budget and risk considerations… Guidance on preparing for change​
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The session also includes a customer case study that brings the decision process to life, illustrating how another organization navigated the same crossroads and what they learned along the way.​
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By the end, you’ll walk away with clarity, confidence, and a concrete path forward for leading your organization toward the right Dynamics platform.

Achieving Unified Commerce in Retail
Speaker: John Baker, Sales Executive

Customer expectations for seamless retail experiences are forcing a shift from fragmented omnichannel systems to true unified commerce. This session clarifies:​
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– What unified commerce really is​
– Why most retailers struggle to execute it​
– And how a single, real‑time platform changes both customer experience and operations.​
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Attendees will explore the core layers of unified commerce and see a practical comparison of Dynamics 365 Finance & Supply Chain Management with Commerce versus Dynamics 365 Business Central, including when each platform fits and the trade‑offs retailers must consider.