TECH & DEVELOPMENT
BUSINESS OPERATIONS
STRATEGY, TALENT & MANAGEMENT
MICROSOFT BUSINESS APPLICATIONS
Stop wasting time searching through folders, SharePoint sites, and email threads. Ask questions in natural language and get answers from your documents instantly.
Nexer Insight’s Chat with Your Documents solution is secure, accurate, and transforms how your team accesses the information they need to do their jobs.
Find answers in seconds
Ask questions in plain English and get instant answers with source citations—no more endless searching.
Access all your knowledge
Search across all documents, not just the ones you remember exist. Everything is discoverable.
Reduce knowledge loss
Search across all documents, not just the ones you remember exist. Everything is discoverable.
Onboard faster
New team members get instant access to historical knowledge and documentation without needing to know what exists.
Empower your customer service with 24/7 intelligent support
Your customers expect instant answers, but your team can’t be available around the clock. An AI-based chatbot handles routine inquiries automatically, freeing your team to focus on complex issues that require human judgment.
What you get:
– Customizable design that matches your brand
– Intelligent agent allocation based on expertise and knowledge
– Hybrid system designed for both automated responses and human handoff
– 24/7 availability with consistent, accurate answers
– Continuous learning from customer interactions
– Seamless escalation to human agents when needed
The outcome: Reduced response times, lower support costs, higher customer satisfaction, and your team focusing on high-value interactions instead of repetitive questions.
Empower your employees with instant access to policies and procedures
Your team needs answers fast—policies, procedures, guidelines, compliance requirements. Searching through document repositories wastes time and leads to outdated information being used.
What you get:
– Natural language search across all internal documentation
– Always-current answers from your latest approved documents
– Role-based access to ensure information security
– Usage analytics to identify knowledge gaps
– Integration with existing document management systems
– Mobile access for field teams and remote workers
The outcome: Employees get accurate answers in seconds, not hours. Compliance improves because teams always work with current information. Productivity increases because searching for information no longer disrupts work.
Respond faster and win more with AI-powered proposal assistance
Responding to tenders, RFIs, and RFPs is time-consuming. Teams scramble to find relevant case studies, pricing information, and technical specifications. Deadlines get missed. Responses lack consistency.
What you get:
– AI analysis of incoming tender requirements
– Intelligent answers built on your prior winning proposals
– Automatic connection to product information, pricing, and case studies
– An increase in response content generated automatically
– Consistency across all proposals
– Faster turnaround times without sacrificing quality
The outcome: Your team responds to more opportunities, faster, with higher-quality proposals. Win rates improve because responses are comprehensive and consistent. Your experts spend time on strategy and differentiation, not searching for information.
Swift, precise consultant-project matching
Finding the right consultant for each project is critical but time-consuming. Manual CV review is slow, inconsistent, and often misses the best matches. Projects get delayed waiting for resource allocation.
What you get:
– Automated matching of consultant skills to project requirements
– Streamlined processes that align CVs with project needs
– Continuous improvement from a specialized team
– Learning from successful past matches for increasing accuracy
– Faster proposal development with pre-qualified consultants
– Higher win rates from better consultant-project alignment
The outcome: Faster resource allocation. More accurate matching. Better proposals. Higher utilization rates. Projects start on time with the right people.
We integrate with your document repositories: SharePoint, Google Drive, file shares, and databases.
We securely process and index your documents while maintaining access controls and permissions.
We implement the chat interface integrated with your existing tools (Teams, Slack, web portal).
We monitor usage and refine the system based on actual queries and feedback.
Your teams get instant answers from your organisation’s knowledge, improving productivity and reducing frustration. Knowledge becomes accessible, not buried.
Query technical specifications instantly, find safety procedures without searching, access maintenance logs and histories, search quality standards and compliance documents, and locate supplier contracts and agreements.
Search supplier contracts and terms, find product information and specifications, access compliance and regulatory documentation, locate store procedures and policies, and retrieve historical promotional data.
Access policy documents and legislation quickly, find historical case files and precedents, search regulations and compliance requirements, locate citizen service guidance, and retrieve internal procedures and standards.
Find safety regulations and operating procedures instantly, access incident histories and reports, search maintenance documentation, locate training materials and certifications, and retrieve operational policies and standards.
Transform how your team accesses organizational knowledge. Stop searching, start asking.
Contact Nexer Insight today to find out more.