The next AI frontier

While many organisations are already testing the waters in terms its capabilities, the long-term impact of AI will be profound, promising increased efficiency, enhanced accuracy, and a significant boost to operational capacity.

But now, enter Microsoft Dynamics 365 Copilot. As the world’s first AI copilot, it seamlessly integrates the power of large language models (LLMs) with personalised data, offering a powerful and integrated productivity tool. It’s also capable of enhancing both Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP), while seamlessly integrating into existing cloud services.

Disrupting a largely populated market, Copilot transcends beyond simply embedding OpenAI’s ChatGPT into Microsoft 365; it represents a sophisticated data processing machine that connects the dots between a business, its data, and AI. It’s this contextual synergy that delivers precise, intelligent business outcomes – all while safeguarding security, compliance, and privacy. What’s more, it’s fully integrated into the Microsoft ecosystem, leaving employees with one less piece of software to get their heads around.

Which AI tool should I use?

… and why CoPilot could be the answer

With an abundance of AI tools already available, spearheaded by providers from boutique firms to multinational corporations, businesses looking to level-up their operations may, understandably, find the decision-making process when it comes to investment somewhat daunting. Business leaders understand the challenges and resources required to successfully implement a business transformation programme – and take employees along for the ride.

For many organisations, the case for ‘what you know’ could offer the most compelling solution. Microsoft’s universally recognised software has already permeated the professional world, with a substantial proportion of businesses and their employees already using applications like Office 365. And for businesses operating enterprise resource planning (ERP) software, data shows that Microsoft Dynamics already commands a dominant position in the global market.

With AI permeating global discussion in recent years, understandably, many people may feel concerned about their future job prospects, amid the rising tide of automation. As such, businesses may anticipate some initial resistance to implementation from the workforce. However, introducing AI solutions which seamlessly integrate into existing systems limits disruption to the day-to-day, enabling businesses to focus on showing their employees how automation can actually benefit them — without demanding a complete overhaul of their IT knowledge and intensive training programmes.

Getting ahead of the curve and choosing a solution for the future

Ultimately, the AI revolution signals a new era of efficiency and productivity for businesses. Implementing automation in a strategic way, integrating with existing software and bringing employees along for the journey, will be a smart way for businesses to thrive in an increasingly competitive environment.

Need help navigating the evolving digital landscape? Nexer can help – find out more here.