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Accelerate Growth
with Microsoft
Dynamics 365 CRM

Unify your sales, marketing, and customer service with the power of intelligent cloud-based CRM.

Deliver exceptional customer experiences, drive deeper relationships, and boost productivity with the world’s leading CRM solution – all in one platform.


Key benefits of
Microsoft Dynamics 365 CRM

Unified Customer View

Connect all your data sources for a 360-degree customer profile, empowering your teams to personalize every interaction.

Smarter Sales & Forecasting

Use AI-driven insights and real-time data to prioritize leads, automate workflows, and exceed revenue targets.

Marketing Automation that Converts

Streamline campaigns, segment your audience, and measure ROI — all from a single dashboard.

Seamless Customer Service

Deliver proactive support and faster resolutions with AI chatbots, case management, and omnichannel engagement tools.

Enterprise-Grade Security & Compliance

Built on Microsoft’s secure cloud, ensuring your customer data stays protected and compliant with global standards.

Ready to Transform Customer Relationships?


Powerful Features of
Microsoft Dynamics 365 CRM

Lead & Opportunity Management

Track and manage your leads from first contact to closed deal. Dynamics 365 helps you qualify prospects, score leads using AI, and ensure no opportunity slips through the cracks — all configured by Nexer to align with your sales process.

Email & Calendar Integration (Outlook)

Seamlessly sync emails, appointments, and tasks with Microsoft Outlook. Stay productive and context-aware without switching tools — with Nexer ensuring smooth deployment and user adoption across teams.

Pipeline Visualization & Forecasting

Gain full visibility into your sales pipeline with real-time dashboards and visual forecasting. Nexer tailors dashboards and KPIs to your business needs, so your teams make better, faster decisions.

Customer Journey Orchestration

Design and automate personalized customer journeys across channels. Nexer helps you connect marketing, sales, and service touchpoints — improving engagement, conversion, and retention.

Field Service Integration

Extend CRM to your service teams in the field. Schedule, dispatch, and track service calls with connected data and smart scheduling. Nexer ensures your technicians have the right tools and info in real time.

Mobile CRM Access

Empower your workforce on the go with a fully functional mobile app. Whether accessing client records or updating opportunities from a phone, Nexer configures secure mobile experiences tailored to your teams.

Power BI Reporting Integration

Turn CRM data into actionable insights with embedded Power BI dashboards. Nexer sets up the reports that matter — helping leadership track performance, forecast growth, and identify opportunities.


What our customers are saying

“We knew that Nexer had the expertise to execute the job, and working with the technical team in recent years has proven we made the right choice. It’s clear that the team genuinely care and is invested in our business – they know our operations inside out and clearly want the best for us.”
— Chris Bulmer, Consultant Director (AI and Automation) and former Group IT Director at The Regatta Group


You may also be interested in

End-to-End Business Solutions
with Microsoft Dynamics 365

At Nexer, we go beyond CRM — offering a full suite of Microsoft Dynamics 365 solutions to help businesses scale, streamline operations, and drive profitability.

Business Central

An all-in-one business management solution designed for growing organisations, integrating finance, sales, and operations seamlessly.

— Financial Management: Gain full visibility into cash flow, budgeting, and reporting.
— Supply Chain Optimization: Ensure inventory accuracy and streamline procurement.
— Automated Workflows: Improve efficiency with AI-powered processes and built-in automation.

Click here to find out more

Finance & Supply Chain Management

For enterprises looking to scale, Finance & Supply Chain Management offers powerful tools to optimize financial planning, logistics, and production.

— Advanced Financial Insights: Make data-driven decisions with real-time analytics.
— Global Operations & Compliance: Manage multinational operations with built-in regulatory compliance features.
— Supply Chain Resilience: Enhance forecasting, inventory tracking, and supplier collaboration.

Click here to find out more


One partner,
Total transformation.

WHY WORK WITH NEXER?

As one of Microsoft’s leading Global Dynamics 365 Partners, Nexer have over 30 years of heritage and knowledge, delivering projects to over 39 countries.


As a family-owned business, our approach is friendly, transparent, and relationship-driven, we pride ourselves on delivering our promises to customers to ensure we build long-term relationships.

We are specialists across the Microsoft technology stack – including Microsoft Dynamics 365, PowerPlatform, Large Data, BI, Cloud, IoT, AI, Mixed Reality, Machine Learning, Digital UX & Cyber Security.



Contact us to see how we can support your business.