{"id":2348,"date":"2024-05-23T14:51:07","date_gmt":"2024-05-23T13:51:07","guid":{"rendered":"https:\/\/nexergroup.com\/us\/?page_id=2348"},"modified":"2026-04-01T15:03:06","modified_gmt":"2026-04-01T14:03:06","slug":"customer-communication","status":"publish","type":"page","link":"https:\/\/nexergroup.com\/us\/services\/customer-communication\/","title":{"rendered":"Customer communication"},"content":{"rendered":"
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Services<\/a>\/<\/span><\/div>\n Customer communication<\/a>\n <\/div>\n
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Customer communication<\/h1>\n\t\t\t\t

One voice in all channels<\/h$>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\n\n\n
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customer data platform (CDP)<\/h2>\n
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In the era of data-driven marketing, understanding your customers deeply is crucial. That\u2019s where the Customer Data Platform (CDP) comes in \u2013 a powerful tool that is transforming the way businesses interact with their audience.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n

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communicate effectively<\/h2>\n
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UniCom (Unified Communication) is an excellent two-way customer communication solution for the retail sector. We handle both incoming and outgoing messages, whether manual or auto-generated. Dialogues can occur via email, SMS, push notifications, Twitter, and Facebook. UniCom provides a comprehensive solution for managing the delivery of email and text messages, allowing you to send them on specific dates to targeted groups of people.
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You have the flexibility to engage with specific customers, groups, or all customers manually at any time. Our portal displays a complete overview of all messages, both historical and current. UniCom, a versatile platform delivered by Nexer as a multi-channel service on our own servers, can be seamlessly integrated with CRM and loyalty platforms like Voyado and Quadient. This integration strengthens your customer service, enhances dialogue, and ultimately boosts loyalty and sales.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n

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Streamline your customer communication processes<\/h2>\n
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You can integrate UniCom with you other systems, such as CRM and customer service platforms, adapting to your specific needs. This flexibility allows for streamlining various processes.\u00a0<\/p>\n \n\n

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\n\tHere are some examples:<\/span>\t