If you’ve been through a challenging digital transformation project, the idea of shifting scope, moving deadlines, ballooning budgets, and still having no working solution in sight may be familiar to you. Sadly, it’s a story we hear all too often from new customers who’ve had bad experiences in the past – and it’s why we created the Solution First Methodology.

At Nexer Group, we start with the answer, focusing on outcomes from day one. Using the systems that we know will be most effective and the impact we want to create. It’s why brands like Centurion and Regatta trust us we prioritise generating practical, proven results.

What is Solution First?

We start by sitting down with you to map out the full scope of your project. In just one workshop, all parties have a clear picture of what’s needed to get you where you want to go. No guesswork and, most importantly, no surprises down the line.

For many businesses, digital transformation can feel overwhelming. For us, it’s what we do every day. From that first conversation, we’re by your side, taking you on a journey explaining each step, ensuring that your teams understand the why behind every decision, and giving you confidence from the outset.

By the second workshop, both parties will have a full picture of the end result – the solution. We’ll have assembled an efficient, skilled team with the industry knowledge and technical expertise required to deliver what your business needs. We’re not just ‘implementers’; we’re partners who work closely with you, communicating openly and honestly.

Confronting challenges together

Using the Solution First approach to frame the conversation, we walk through all business processes involved or impacted by the implementation of Microsoft Dynamics 365. This process prevents the all too common, time-wasting creation of design and planning documents with ideas and paths that don’t apply after progress has been started.

Ultimately, we’re not afraid to make tough decisions. We’ll be honest about what’s best for your business – even if it’s a hard conversation. That’s what partnership means to us. Together, we decide when to stick directly to Microsoft’s ‘best practices’ and when it makes sense to adapt the standardised solution to your specific needs.

Microsoft’s Best Practices

As a Microsoft partner, not only do we implement Microsoft Dynamics 365 but assess how your business could apply Microsoft’s Best Practices for security, compliance, and data protection. We believe that building systems with these standards as the foundation is the right way to keep projects safe, reliable, and ready for the challenges that come with digital transformation. By sticking to proven guidance, we make sure that every Microsoft Dynamics 365 implementation meets the highest standards.

Through this process, we can coordinate with your business how these practices will help to meet both external and organisational regulatory compliance standards. This isn’t just a tick-box exercise; it’s how we keep your project safe, reliable, and ready for the future. It’s one more reason why so many businesses trust Nexer to get it right.

Keeping you in the loop

We believe in open communication, so we provide early solution previews and encourage fast feedback. This means your teams start seeing benefits within weeks, not months. Our agile approach means we adapt quickly, avoiding the dreaded scope creep. With Nexer, you get a partner who’s committed to sticking to the plan, the budget, and the timeline.

Solution First cuts through complexity and puts functional solutions in the hands of your teams sooner. We assess your needs and tailor Microsoft Dynamics 365 to start delivering value straight away – then build from there. We are on this journey together, our process is structured, measurable, and client-centred at every step.

Five years strong

We built Solution First to transform the structure of planning, and the inevitably redundant work that comes from inessential meetings and long, unnecessary customisations. Instead, we prioritise reducing risk, restoring trust, and delivering meaningful progress. Whether your transformation is just beginning or you’re recovering from a stalled implementation, our team can help you (re)gain momentum.

Our Solution First methodology was developed in the UK in partnership with our global Nexer connections and branches and has been in practice for five years now. Our global business units periodically and continuously collaborate on all materials, pooling global resources and demonstrating the path to all points of the business.

Transformation can be tough, but with Solution First, it doesn’t have to be. We tackle the tricky parts like data migration and change management right from the start, so nothing holds you back. And because we keep you involved every step of the way, you stay in control. No surprises, no hidden costs, and no missed deadlines.

Too often, digital transformation projects overpromise and underdeliver. Over-customisation can leave you with unfinished systems, disengaged users, and missed business outcomes. At Nexer, we believe that’s just not good enough.

Want to learn more?

Whether you’re about to embark on a Dynamics 365 project or need to rescue a difficult rollout, Nexer Enterprise Applications are the experts ready to save the day. We’re not just about the software; we’re about helping you unlock the real benefits that come with it cansoftware; help.

Discover how our Solution First Methodology can unlock faster results and lasting business value here:
https://nexergroup.com/uk/implement365-delivering-dynamics-365-projects/