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What's next? - Strategic Advisor Service Design - Aptitude @ Nexer


Business Analyst



Publication date

3 Jan 2023





Application deadline

22 Feb 2023

Do you have a thing for conceptual thinking, are great at reflecting on verbal conversations, analyzing input and turning it all into logical flows, images and storytelling.  Are you also fluent in any or several service design models, processes and tools. Do you have the drive to challenge existing business and service models to innovate and visualize the future business.   

But most importantly, are you driven by a sense of urgency to make great brands relevant also for the future? Then the role as Strategic Advisor Service Designer at Aptitude, might be what's next for you!? 

Nexer Group is a Swedish tech company, purposely built to partner with ambitious brands to support in building digital capabilities, business models, products, services and capacity.

We are in an expansive phase and scout for talents with broad experience from digital business transformation, with the specialization within service design and conceptual thinking, to our latest initiative, Aptitude.

At Aptitude we are curious, passionate and challenging strategic advisors, simply great humans with experience from driving business development in close collaboration with ambitious clients. We promise our clients to lead, challenge and support their business and to stretch their ability in becoming the best they can be. 

You have experience from working across organisations and a proven track record of delivering Customer Value within the specialist field of service design & conceptual thinking. We offer assignments in different industries where Strategy, Technology and Communication services are instrumental in driving success.

You will be part of a fast-growing team with high ambition, and we expect you to journey with us in building a Promising Future, apply through the button below if this is you.

The role?
Our clients have an accelerating need to develop their digital services to meet market demands, demands driven by changed customer behaviour, technology and trends in society. You will work in close partnership with clients and have access to the best expertise in the market when it comes to Business Strategy, Innovation, Customer Experience, Marketing, Commerce, Digital Enterprise, Product & Service Innovation, Data & Artificial Intelligence, IT/OT Convergence and what else a Promising Future might require.

We are looking for you who want to drive our service design capacity, innovate and challenge the traditional. You dare, you want, and above all you recognise that change is constant.

Together we help clients drive the services necessary to increase customer value:

  1. On-board with clients to identify operational, market, product and service opportunities driven by digital-centric models, tools and ways of working.
  2. Define, prioritize and build business cases securing mandate and buy-in.
  3. Ideate and innovate solutions to identified opportunities
  4. Plan and drive implementation and activation according to defined strategies and road maps, efficiently taking the client towards their Vision.

We are happy to see that you are used to operating in the borderland between business and IT. You have creative qualities and understand the advisory and consultative role

Your background

Unique solutions derive from blended teams, groups where science meets the arts and culture is fluent. You are likely to have a Customer Experience focused background and experience from business development through advisory services within service design and conceptual thinking, since this will be your main area of responsibility. 

You are comfortable in taking on an expert role in a team of leaders, working together to drive business success. You maneuver with ease across different levels, always with a strategic mindset but are not shy to roll up your sleeves and dig in wherever necessary.

We are happy to see that you have relevant education for the role, but more importantly, you have equivalent work experience and a track record of delivering business and customer value across at least one of our focus industries: Public, MedTech & Health, Retail, Industry, and Manufacturing. 

You are business, customer and service-oriented with a go-get attitude, you are fluent in translating input to creative and efficient solutions. You are caring, transparent and not shy of helping others develop. You understand that we are in the business of building a Promising Future and that our clients trust us with their brand and career success.




What is Nexer like as an employer?

At Nexer, we think that every new idea, every innovation and new acquaintance is a promise of a better future. For you, for our customers and for the world we live in.

The future is not a distant dream, it is created by the actions we make today. At Nexer, you get to dream big, think smart and make sure things really happen. We take visionary ideas and create solid strategies. We use technology as a tool for progress and find new ways to communicate.

We are value-driven and put our hearts into everything we do. You are close to those who make the decisions, and you can always be involved and influence. Working at Nexer gives you a strong employer with an international presence and great opportunities to develop.


You are more than welcome to send in your application below. Unfortunately, we are not able to handle applications sent through email, but if you have questions about the position or Nexer, please contact Amanda Stenberg at Applications are handled continuously.

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